Gather all necessary medical information upfront: This includes your doctor’s prescription, your medical history detailing erectile dysfunction, and any relevant lab results. Having everything ready speeds up the process considerably.
Use Express Scripts’ online portal: Submitting your prior authorization request through their online system often provides faster processing times and allows for easy tracking of your request’s status.
Confirm your insurance coverage: Before starting the process, verify your plan covers Viagra and understand any specific requirements for prior authorization. This prevents unexpected delays.
Clearly communicate with your doctor: Ensure your doctor accurately reflects your condition and the necessity of Viagra in their prescription and any accompanying documentation. Ambiguous or incomplete information can delay approval.
Follow up proactively: If you haven’t received an update within the expected timeframe, don’t hesitate to contact Express Scripts directly. A simple inquiry can often resolve minor issues quickly.
Understand potential appeal processes: Familiarize yourself with Express Scripts’ appeal process in case your initial request is denied. Knowing this beforehand will allow for a quicker response if needed.
Consider alternative medications: If prior authorization is consistently problematic, discuss alternative ED treatment options with your doctor. This may provide a quicker solution.
